Privacy Policy

Last updated: October 31, 2026

Introduction

CONEXSOL U.S.A, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our solar energy services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or inquiry form on our website
  • Request a quote for solar services
  • Schedule a consultation or service appointment
  • Subscribe to our communications
  • Communicate with us by phone, email, or other means

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property address and details
  • Energy consumption information
  • Communication preferences
  • Other information relevant to your inquiry or service needs

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses
  • Device identifiers

We collect this information using cookies and similar technologies. Please see our Cookie Policy for more information.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Provide solar energy design, installation, and maintenance services
  • Send you quotes and proposals
  • Schedule and perform service appointments
  • Communicate with you about your project or account
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

How We Share Your Information

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Website hosting and analytics providers
  • Email and communication platforms
  • Payment processors
  • Equipment suppliers and installation partners
  • Professional advisors (attorneys, accountants)

These providers are contractually obligated to protect your information and only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

Business Transfers

In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Requesting Deletion of Your Data

To request deletion of your personal information, please contact us at:

Please include your name and sufficient information to verify your identity. We will respond to your request within 30 days. Note that we may retain certain information as required by law or for legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. For service-related information, we typically retain records for the duration of the service relationship plus a reasonable period thereafter.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our website or services after such changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: